Frequently Asked Questions
Please read our FAQ before sending us a message.
The charge for each trip is S$30 before GST.
You can choose to pay either with your Paypal account or via ibanking. If you choose ibanking, we will need your help to screenshot/take picture of your transaction and send to us in order to proceed the order confirmation.
Customisation order will take a bout 2-3 weeks to fabricated. Once it is done, we will give you a call to arrange delivery date. Delivery of our standard products will depend on the stock availability.
Chezrich will protect your Personal Data against unauthorised disclosure. Subject to the provisions of any applicable law, your Personal Data may be disclosed under the following reasons:
- Chezrich’s employees to provide products and services to you;
- companies providing services relating to insurance and consultancy to Chezrich;
- agents, contractors or third party service providers who provide operational services to Chezrich, such as courier services, installers, or other services to Chezrich;
- relevant government regulators, statutory boards or authorities or law enforcement agencies to comply with any laws, rules, guidelines and regulations or schemes imposed by any governmental authority; and
- any other party to whom you authorise us to disclose your Personal Data to.
Once your oder has been confirmed, we will arrange our production team to work on the fabrication. If there is any concern, we will consult you via phone call or email. Our staff will contact you as soon as the product is done. If you choose to use our delivery service, the date will be scheduled according to your convenience. If not, your item(s) will be available for picking up at our office.
The invoice will be emailed to you after the order is confirmed.
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